Home » Frequently Asked Questions » Safety and Security
Is it safe to transmit my data over the Internet?
Yes. SuperINN.com enables the use of encrypted transmissions using industry-standard Secure Socket Layer (SSL) technology. SSL helps ensure that your information is protected during transmission over the Internet. This is the same technology used by banks and online trading companies when transmitting data over the Internet.
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Will the service be available 24 hours a day?
Yes. You can access SuperINN.com at any time via the Internet.
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Do you backup my data?
Yes. SuperINN.com protects your information by storing your critical guest data on firewall-protected servers. In addition to always maintaining three copies of your data to help ensure that a hardware failure will not affect you. SuperINN.com also backs up your data to an additional off-site server which uses a separate ISP (Internet Service Provider).
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How do you ensure no one else can access my data?
Your guest data is stored on firewall-protected servers allowing you to control who accesses your guest data. Each user has a unique login and password which SuperINN.com uses to track each user's activity. SuperINN.com provides the necessary managed security which would be too costly for individual small properties to maintain on their own.
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What is 256-bit SSL encryption?
SuperINN.com uses 256-bit Secure Socket Layer (SSL) encryption which is the highest level of encryption currently supported by commercial web browsers. This is the same type of security used by many financial institutions.
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What happens if my computer crashes or I get a computer virus?
Unlike with software, you will never lose your information due to a crash or a computer virus on your computer. You can access your guest information from any computer with an Internet connection. Again, SuperINN.com eliminates the worry of and the time associated with backing up your guest information.
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